WarrantyPlus Protection Plus
The Warranty Cert will be emailed. Kindly make sure email address is correct and select Shipping when check out. No courier fee charges.
By place order for this item, the customer hereby agrees to the below:
Privacy Notice : https://www.solead.store/pages/hhp-protection-plan-privacy-notice-1
Terms and conditions : https://www.solead.store/pages/hhp-protection-terms-conditions
For SAMSUNG device ranged from RM 400.00 - RM 1,300.00
For SAMSUNG device ranged from RM 1,301.00 - RM 3,000.00
and for :
SAMSUNG Tab A S Pen 8.0" (SM-P205)
SAMSUNG Tab A 10.1" WIFI (SM-T510)
SAMSUNG Tab A 10.1" LTE (SM-T515)
For SAMSUNG device ranged from RM 3,001.00 - RM 5,000.00
and for SAMSUNG Tab S5e (SM-T725)
For SAMSUNG device ranged from RM 5,001.00 - RM 6,000.00
Protection Plus Plan is the combination of Extended Warranty Plan and Screen Protection Plan.
- Extended Warranty Plan (EW) is the additional of one (1) Year warranty extension from Standard Warranty period, excluding accessories. Terms and conditions apply.
- Screen Protection Plan (SP) covers of one-time cracked screen replacement as a result of accidental damage within Standard Warranty period (within one year from the date of purchase). Terms and conditions apply.
- One time service fee of RM 100 applies, upon screen replacement.
- WarrantyPlus Protection Plan Programme is limited and only valid in Malaysia, and only sold by selected SAMSUNG Experience Stores and Authorized SAMSUNG Service Centre. The Programme does not cover or include any international service or device.
- This WarrantyPlus programme is supported by all Authorized SAMSUNG Service Centres who use SAMSUNG original parts for repair and replacement service.
Purchase Eligibility :
SAMSUNG device within the first thirty (30) days from date of purchase.
The Company needs to collect personal information for the purposes of providing support and servicing for your Device, and contacting you regarding such activity. You agree that the Company may collect, use, process or disclose your personal information in accordance with these terms and conditions.
Kindly email the following information to [email protected] :-
(1) Name as per IC
(2) Contact Number
(3) Email Address
(4) Phone model (can be found at Phone Setting > About Phone)
(5) Serial Number (can be found by pressing *#06#)
(6) IMEI Number (can be found by pressing *#06#)
(7) Purchase Receipt / Invoice / Delivery Note
(8) Provide clear pictures of
- (a) serial number & IMEI (by pressing *#06#)
- (b) phone condition
1. Photo of phone condition
2. Photo of Serial Number and IMEI
3. WarrantyPlus Protection Plan Programme is subject to verification of the documents and/or information provided by the Customer and the Company reserves the right to seek such additional documents and/or information from the Customer as it may deem appropriate.
For further enquiry, please contact us at 018-463 1663, or email us : [email protected]
Our operation hours is from 9:00AM till 6:00PM on weekdays except Public Holidays.